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15 ChatGPT Prompts for Dental Practice Marketing: Social Posts, Website Copy, and Google Business Profile Descriptions

Most solo dental practices have no marketing staff. ChatGPT can fill the gap for first drafts of social posts, website copy, and Google Business Profile content, but the quality varies sharply by prompt type. We tested 15 marketing prompts and graded the outputs. 10 were usable with light editing. 3 needed significant rework. 2 were generic enough to hurt more than help.

Person working on laptop with AI tools

Most solo dental practices have no marketing staff. The dentist handles clinical work. The office manager handles admin. Marketing falls to whoever has time, which usually means nobody. Social media goes quiet for weeks. The Google Business Profile has a description written in 2019. The website’s homepage still says “Welcome to our practice.” Nobody chose to neglect marketing. It just loses every time to the patient in the chair, the insurance call on hold, the schedule that needs to be filled by Thursday.

ChatGPT can produce serviceable first drafts for most of these tasks in seconds. The question isn’t whether AI can write marketing copy. It can. The question is whether the output sounds like a real dental practice or like every other business running prompts through ChatGPT without editing the results. Patients have developed a sense for AI-generated content, not because they can identify it technically, but because it reads as generic. And generic marketing for a dental practice is worse than no marketing, because it signals that the practice doesn’t have a distinct identity worth communicating.

The prompts below are designed to push past the default generics. They include specific details (practice name, location, doctor name, years of experience, specific services) because those details are what separate usable output from filler. We ran all 15 through ChatGPT (GPT-4o) and graded every output.

Screenshot showing a ChatGPT-generated Instagram post about flossing
A ChatGPT-generated social media post, unedited output from Prompt 1.

Social Media Posts


Prompt 1: Educational Post About Flossing

The scenario: you want a shareable educational post for Instagram or Facebook. The topic is flossing, the most lectured-about, least-practiced habit in dentistry.

The prompt:

You are writing a social media post for Maple Street Dental, a general dentistry practice in Portland, Oregon, run by Dr. Sarah Chen. Dr. Chen has been practicing for 12 years.

Topic: flossing. Why patients should do it, but written in a way that's honest about the fact that most people don't, and doesn't lecture or guilt-trip.

Tone: conversational, slightly funny, not preachy. Write like a dentist talking to a friend, not a dentist talking to a patient.
Length: under 150 words.
Platform: Instagram caption.
Include a call to action that doesn't feel forced.
Do not use the phrase "oral health journey." Do not use emojis in the body text.

The output:

Look, I’m not going to pretend you floss every day. I’ve been doing this for 12 years. I know the math.

Here’s the thing nobody tells you: flossing isn’t about being perfect. It’s about getting the stuff your toothbrush physically can’t reach. That space between your teeth? Your brush doesn’t go there. It’s not a moral failing. It’s geometry.

Even flossing a few times a week makes a noticeable difference at your next cleaning. Your hygienist can tell. Trust me on that.

If you’ve been avoiding it because you think you have to do it perfectly every night or it doesn’t count, that’s not how it works. Some is better than none.

Dr. Sarah Chen | Maple Street Dental, Portland

Questions? We’re always happy to talk. Link in bio.

Grade: Ready to Use

The tone is exactly right: self-aware about the flossing lecture without turning the whole post into a joke. “It’s not a moral failing, it’s geometry” is the kind of line patients actually share. The length works for Instagram. The call to action is low-pressure. A practice could post this with no changes other than swapping in their own details.


Prompt 2: New Patient Welcome Announcement

The scenario: the practice wants to post about welcoming new patients.

The prompt:

You are writing a social media post for Maple Street Dental, a general dentistry practice in Portland, Oregon, run by Dr. Sarah Chen.

Topic: the practice is accepting new patients. Write a post that gives someone a reason to choose this practice specifically, not just "we're accepting new patients."

Include these details about the practice:
- Open since 2014
- Same-day emergency appointments available
- In-network with most major PPO plans
- Free parking behind the building

Tone: warm, confident, not salesy.
Length: under 120 words.
Platform: Facebook post.
Do not use the phrase "state-of-the-art." Do not use the phrase "your smile."

The output:

We’ve been taking care of Portland families since 2014, and we’d love to add yours.

A few things worth knowing about Maple Street Dental:

  • Same-day emergency appointments, because toothaches don’t wait for next Thursday
  • In-network with most major PPO plans
  • Free parking right behind the building (it matters more than you’d think)

Dr. Chen and our team are accepting new patients. If you’ve been putting off finding a dentist or you’re looking for a change, give us a call or book online.

Maple Street Dental | Portland, OR (503) 555-0147

Grade: Ready to Use

The parenthetical about parking is a nice touch. It takes a mundane detail and makes it feel like the practice actually knows what matters to patients. The bullet format works for Facebook. The emergency appointment line adds urgency without being aggressive. A practice could post this immediately.


Prompt 3: Halloween Candy Tips Post

The scenario: it’s late October, and the practice wants to post something seasonal about Halloween candy.

The prompt:

You are writing a social media post for Maple Street Dental, a general dentistry practice in Portland, Oregon.

Topic: Halloween candy. Dental tips for parents. But don't be the dentist who tells kids not to eat candy. Be realistic. Kids are going to eat candy. The goal is practical advice on which types are worse for teeth and why, without being a killjoy.

Tone: practical, slightly humorous, parent-to-parent.
Length: under 150 words.
Platform: Instagram or Facebook.
Do not say "moderation is key." Do not say "oral health."

The output:

Your kids are going to eat Halloween candy. I’m a dentist and my kids eat Halloween candy. Let’s skip the lecture and get to the useful part.

The worst offenders for teeth:

  • Sticky candy (caramels, taffy, gummy bears): sticks in the grooves and stays there for hours
  • Hard candy and lollipops: long exposure time means teeth are sitting in sugar
  • Sour candy: the acid is actually harder on enamel than the sugar

The better options (relatively speaking):

  • Chocolate: dissolves quickly, washes away easier
  • Candy bars with nuts: the chewing actually helps break up sticky residue

One move that helps more than anything: have them drink water while they eat the candy. Not after. During.

Happy Halloween from Maple Street Dental.

Grade: Ready to Use

The opener disarms the “here comes the dentist lecture” reaction immediately. The ranking format is practical and scannable. The water tip at the end is genuinely useful and not widely known. This is the kind of post that parents bookmark. It gives actionable information without moralizing. No changes needed.


Prompt 4: Team Spotlight Post (Introducing a Hygienist)

The scenario: the practice wants to introduce a team member on social media.

The prompt:

You are writing a social media post for Maple Street Dental introducing a dental hygienist named Jamie Rivera.

Details about Jamie:
- Has been with the practice for 3 years
- Previously worked in pediatric dentistry
- Known by patients for being gentle and explaining what she's doing during cleanings
- Outside of work, she runs a community garden plot

Tone: warm, genuine, not overly enthusiastic or corporate.
Length: under 120 words.
Platform: Instagram caption (would accompany a photo of Jamie).
Do not use phrases like "we're so lucky to have" or "passion for dentistry."

The output:

Meet Jamie, one of our hygienists.

Jamie has been at Maple Street Dental for three years. Before joining us, she spent several years in pediatric dentistry, which means she’s seen it all, from nervous first-timers to kids who actually look forward to cleanings (they exist).

Patients tell us the same thing: Jamie is gentle, and she talks you through everything she’s doing so you’re never wondering what’s happening in your mouth.

When she’s not at the office, you’ll find her in her community garden. Ask her about tomatoes if you want to see someone light up.

Maple Street Dental | Portland, OR

Grade: Ready to Use

The tone is natural and avoids the “meet our amazing team member” formula that floods dental social media. The tomato detail is the kind of specificity that makes a person feel real in a social post. The pediatric dentistry background is worked in without being a resume recitation. Post this with a good photo and it works.


Prompt 5: Before/After Cosmetic Case Caption

The scenario: the practice has a before/after photo of a cosmetic case (veneers) and needs a HIPAA-compliant caption. No patient identification.

The prompt:

You are writing a social media caption for Maple Street Dental to accompany a before/after photo of a cosmetic dentistry case.

Details:
- The case: 6 porcelain veneers on the upper anterior teeth
- The patient's concern: worn, uneven teeth with some mild discoloration
- Treatment time: 2 visits over 3 weeks
- The patient consented to photos being shared (no identifying information in the image)

Tone: professional, understated. Let the photos do the talking. Don't oversell.
Length: under 100 words.
Platform: Instagram caption.
Do not name or identify the patient in any way. Do not use the phrase "smile makeover" or "dream smile." Do not use before-and-after cliches like "transformation."

The output:

Six porcelain veneers. Two visits. Three weeks start to finish.

This patient came to us with worn, uneven upper teeth and mild discoloration. They wanted a natural result, not a Hollywood overhaul. We matched the veneers to their lower teeth so everything looks like it belongs together.

The photos say more than we can.

Considering veneers? We’re happy to talk through what’s realistic for your situation. Link in bio or call (503) 555-0147.

Dr. Sarah Chen | Maple Street Dental

Grade: Ready to Use

“Not a Hollywood overhaul” is the right tone. It signals that this practice does natural-looking work, which is what most cosmetic patients actually want. The clinical detail (matching to lower teeth) adds credibility without being technical. No patient identification anywhere. This is how cosmetic case posts should read.


Website Copy


Prompt 6: Homepage Hero Section

The scenario: the practice needs a homepage headline and subtext that replaces the default “Welcome to our practice.”

The prompt:

You are writing the hero section (headline + 2-3 sentence description) for the homepage of Maple Street Dental's website.

Practice details:
- General and cosmetic dentistry practice in Portland, Oregon
- Dr. Sarah Chen, owner and lead dentist, 12 years of experience
- Emphasis on same-day emergency appointments, transparent pricing, and a calm environment
- In-network with most major PPO plans

Write a headline (under 10 words) and a supporting paragraph (under 60 words).
Tone: confident, clear, not corporate. Should sound like a practice that knows what it's good at.
Do not use "Welcome to [Practice Name]." Do not use "state-of-the-art" or "cutting-edge." Do not use "your smile" as a substitute for "you."

The output:

Portland General & Cosmetic Dentistry | Since 2014

Maple Street Dental is a general and cosmetic dentistry practice led by Dr. Sarah Chen. We handle everything from routine cleanings to full cosmetic cases, with same-day availability for emergencies. We’re in-network with most major PPO plans and we’ll tell you what things cost before we start.

Grade: Ready to Use

“We’ll tell you what things cost before we start” is exactly the kind of line that separates a real practice’s homepage from a template. It addresses one of the biggest patient anxieties (surprise bills) in plain language. The headline is functional without being clever; it tells you what the practice does and how long it’s been doing it. Swap in your own details and this works. If you are building your practice website with AI, this prompt pattern works for generating homepage copy during the build process.


Prompt 7: Services Page, General Dentistry Section

The scenario: the practice needs copy for the general dentistry section of their services page.

The prompt:

You are writing the general dentistry section for the services page of Maple Street Dental's website.

Services to cover:
- Cleanings and exams
- Fillings (composite/tooth-colored)
- Crowns
- Root canals
- Extractions
- Emergency dentistry

Write 150-200 words. Format with a brief introductory paragraph followed by a bulleted list of services with one-sentence descriptions.
Tone: clear, informative, not salesy. Write for someone comparing dentists online, not for someone who's already a patient.
Do not use "comprehensive care" or "tailored to your needs."

The output:

General Dentistry

Most of what we do at Maple Street Dental falls under general dentistry: the routine and restorative work that keeps your teeth functional and healthy over the long term. Dr. Chen and our team handle these procedures daily. If you’re not sure whether your situation requires general or specialized care, call us and we’ll help you figure out the right next step.

  • Cleanings and exams: Preventive visits every six months to catch problems early, remove buildup, and keep your gums healthy.
  • Fillings: Tooth-colored composite fillings that blend in with your natural teeth. We don’t place amalgam (silver) fillings.
  • Crowns: Custom-fabricated caps that restore damaged or weakened teeth to full function.
  • Root canals: Treatment for infected or inflamed tooth pulp. Less painful than its reputation suggests; most patients compare it to getting a filling.
  • Extractions: Simple and surgical extractions when a tooth can’t be saved. We also coordinate with oral surgeons for complex cases.
  • Emergency dentistry: Same-day appointments for toothaches, broken teeth, and other urgent situations. Call us. We’ll get you in.

Grade: Ready to Use

The root canal description, “less painful than its reputation suggests,” is the kind of line a dental website should have. It addresses the most common patient fear about a specific procedure in plain language. The note about not placing amalgam fillings is a detail that positions the practice without being preachy about it. The emergency line has the right urgency. Use this as-is.


Prompt 8: About the Doctor Bio

The scenario: the practice needs a doctor bio for the About page.

The prompt:

Write a professional bio for the About page of Maple Street Dental's website.

Details about the doctor:
- Dr. Sarah Chen, DDS
- University of the Pacific Arthur A. Dugoni School of Dentistry, Class of 2014
- Residency at OHSU in Portland
- 12 years of clinical experience
- Special interests: cosmetic dentistry (veneers, bonding) and treating anxious patients
- Active member of the Oregon Dental Association
- Lives in Portland with her husband and two kids
- Enjoys trail running and cooking

Length: 150-200 words.
Tone: third person, professional but personable. Should feel like a real person, not a CV.
Do not begin with "Dr. Chen is passionate about dentistry." Do not use the phrase "believes every patient deserves."

The output:

Dr. Sarah Chen, DDS

Dr. Chen graduated from the University of the Pacific Arthur A. Dugoni School of Dentistry in 2014 and completed her residency at OHSU in Portland, where she decided to stay and build her practice. She’s been at Maple Street Dental for over a decade, treating patients across the full range of general and cosmetic dentistry.

Her clinical interests include cosmetic work (porcelain veneers and direct bonding in particular) and working with patients who’ve had difficult experiences at other dental offices. Anxious patients are a significant part of her practice, and she takes the time to explain procedures fully before starting.

Dr. Chen is an active member of the Oregon Dental Association and regularly attends continuing education courses focused on restorative and cosmetic techniques.

Outside the office, she lives in Portland with her husband and two kids. She’s a trail runner who will tell you the best routes in Forest Park if you ask, and she takes cooking seriously enough to own more cast iron than is probably reasonable.

Grade: Ready to Use

The cast iron line is perfect. It’s a specific, human detail that makes the bio feel like it was written about a real person rather than assembled from a template. The description of anxious patients as “a significant part of her practice” positions it as expertise rather than just a claim. The OHSU residency connection to staying in Portland adds narrative. This is a strong bio.


Prompt 9: FAQ Page, 5 Common Patient Questions

The scenario: the practice needs an FAQ section for their website.

The prompt:

Write 5 frequently asked questions and answers for Maple Street Dental's FAQ page.

The questions should cover:
1. Whether the practice accepts their insurance
2. What to expect at a first visit
3. How to handle a dental emergency
4. Whether the practice offers payment plans
5. How often they should come in for cleanings

Practice details:
- In-network with most major PPO plans including Delta Dental, Cigna, MetLife, Aetna
- Also accepts patients without insurance, offers a 15% discount for patients paying out of pocket
- First visits include exam, X-rays, and a cleaning if time allows
- Same-day emergency appointments
- Offers CareCredit for payment plans
- Recommends cleanings every 6 months, or every 3-4 months for patients with periodontal issues

Length: 50-80 words per answer.
Tone: direct, helpful, not condescending. Answer like you'd answer a patient who called the office.

The output:

Do you accept my insurance?

We’re in-network with most major PPO plans, including Delta Dental, Cigna, MetLife, and Aetna. If your plan isn’t listed, call us. We can check your benefits in a few minutes. No insurance? We offer a 15% discount for patients paying out of pocket, and we’ll always give you a cost estimate before treatment so there are no surprises.

What happens at my first visit?

We’ll take X-rays, do a thorough exam, and talk through anything we find. If there’s time in the appointment and your teeth are ready for it, we’ll do a cleaning during the same visit. The whole thing usually takes about an hour. Bring your insurance card and any recent dental records if you have them.

I have a dental emergency. What do I do?

Call us. We keep same-day appointment slots open specifically for emergencies: broken teeth, severe toothaches, lost crowns, anything that can’t wait. If you call after hours, our voicemail has instructions for reaching the on-call doctor. Don’t wait it out and hope it gets better. It usually doesn’t.

Do you offer payment plans?

Yes. We work with CareCredit, which offers interest-free financing for 6 or 12 months depending on the treatment cost. We can help you apply in the office. It takes about 10 minutes and you’ll know right away if you’re approved. For larger treatment plans, we’re also open to working out a payment schedule directly.

How often should I come in for a cleaning?

For most patients, every six months. If you have gum disease or a history of periodontal issues, Dr. Chen may recommend every three to four months. More frequent cleanings help keep the condition from progressing. We’ll tell you what we recommend and why, and you can decide what works for your schedule and budget.

Grade: Ready to Use

Every answer sounds like what a good front desk coordinator would say on the phone. The emergency answer, “Don’t wait it out and hope it gets better, it usually doesn’t,” is the kind of real talk patients need to hear. The CareCredit answer includes the application timeline, which is a detail patients actually want to know. The insurance answer covers both in-network and out-of-pocket scenarios. This whole section could go live.


Google Business Profile


Prompt 10: Short Business Description (750 Character Limit)

The scenario: the Google Business Profile description field. Most practices either leave this blank or fill it with “Welcome to our practice, where we provide comprehensive dental care for the whole family.”

The prompt:

Write a Google Business Profile description for Maple Street Dental.

Practice details:
- General and cosmetic dentistry in Portland, Oregon
- Dr. Sarah Chen, DDS, 12 years of experience
- Open since 2014
- Same-day emergency appointments
- In-network with Delta Dental, Cigna, MetLife, Aetna
- Free parking behind the building
- Open Monday through Friday, 8am to 5pm, with early morning availability on Tuesdays and Thursdays (7am)

Maximum length: 750 characters (Google's limit).
Tone: clear, factual, useful. This is a business listing, not a marketing brochure. Prioritize the information a potential patient would actually want to see when comparing dentists on Google Maps.
Do not start with "Welcome to." Do not use "comprehensive" or "family-friendly" or "state-of-the-art."

The output:

Maple Street Dental is a general and cosmetic dentistry practice in Portland, Oregon, led by Dr. Sarah Chen, DDS. We’ve been serving Portland since 2014.

Services include cleanings, exams, fillings, crowns, root canals, extractions, veneers, teeth whitening, and emergency dentistry. Same-day emergency appointments are available.

Insurance: In-network with Delta Dental, Cigna, MetLife, and Aetna. 15% discount for uninsured patients paying out of pocket.

Hours: Monday-Friday 8am-5pm. Early morning appointments available Tuesday and Thursday starting at 7am.

Free parking behind the building. Located on Maple Street between 12th and 13th Ave.

Grade: Ready to Use

This reads like a business listing should: dense with useful information, no filler. It hits the details a person scanning Google Maps actually cares about: what services, which insurance, what hours, where to park. The early morning availability is the kind of differentiator that is easy to miss but matters to working patients. The character count fits within Google’s limit. Use it.


Prompt 11: Google Business Profile Update Post (Seasonal Promo)

The scenario: Google Business Profile allows posts, short updates that show up on your listing. Most practices never use this feature.

The prompt:

Write a Google Business Profile post for Maple Street Dental.

Topic: End-of-year reminder that dental insurance benefits expire December 31. Encourage patients to use remaining benefits before they reset.

Length: under 100 words (Google truncates longer posts).
Tone: direct, informative, not salesy.
Include: the December 31 deadline, the practice phone number (503) 555-0147, and a mention that appointments are filling up.
Do not use "don't miss out" or "act now."

The output:

Most dental insurance plans reset on January 1. If you have unused benefits (covered cleanings, approved treatment you haven’t scheduled), they expire on December 31.

We’re booking December appointments now and availability is limited. If you’re not sure what’s left on your plan, call us at (503) 555-0147 and we’ll check for you.

Maple Street Dental | Portland, OR

Grade: Ready to Use

Concise and functional. “If you’re not sure what’s left on your plan, call us and we’ll check for you” is a smart line. It removes the friction of patients having to call their insurance company themselves, which is the real barrier to using remaining benefits. The length fits Google’s display limits. Post it.


Prompt 12: Response to “What Services Do You Offer?” Question

The scenario: Google Business Profile has a Q&A feature where people ask questions about the business. This is one of the most common questions dental practices receive.

The prompt:

Write a response to the Google Business Profile question: "What services do you offer?"

Practice: Maple Street Dental
Services: general dentistry (cleanings, fillings, crowns, root canals, extractions), cosmetic dentistry (veneers, bonding, whitening), emergency dentistry, Invisalign

Length: under 80 words.
Tone: helpful, direct.
Include the practice phone number (503) 555-0147 for follow-up questions.

The output:

We offer general dentistry (cleanings, exams, fillings, crowns, root canals, extractions), cosmetic dentistry (porcelain veneers, dental bonding, professional whitening), Invisalign, and emergency dentistry with same-day appointments. If you’re not sure whether we handle a specific procedure, give us a call at (503) 555-0147. We’re happy to let you know. - Maple Street Dental

Grade: Ready to Use

Exactly what this answer should be: a service list with a phone number. No embellishment needed. The “if you’re not sure” line catches the edge cases (implants? wisdom teeth? pediatric?) without listing every possible service. Post it.


Email Newsletter


Prompt 13: Monthly Newsletter Intro Paragraph

The scenario: the practice sends a monthly email newsletter and needs an opening paragraph for the February issue.

The prompt:

Write the opening paragraph for Maple Street Dental's February email newsletter.

Context: February in Portland. Cold, rainy. The practice wants to share a brief update: they've added online scheduling to their website.

Length: 60-80 words.
Tone: conversational, brief. The newsletter has other content below this. The intro should just set the tone and mention the online scheduling news.
Do not open with "Happy February!" or any seasonal greeting.

The output:

Portland in February: dark by 5pm, raining sideways, and the last thing anyone wants to do is pick up the phone to schedule a dental appointment. Good news on that front: you can now book appointments online at maplestreetdental.com. No phone call required. Choose your time, confirm, and you’re done. We’ll still answer the phone if that’s your preference, but the option is there for the rest of you.

Grade: Needs Editing

The structure and tone are right. The Portland weather hook is natural and the transition to online scheduling is smooth. The problem is that it references a specific URL (maplestreetdental.com) that wasn’t in the prompt. The AI invented a plausible-sounding URL. In a newsletter, that link would need to be real and working. The fix is simple (replace with your actual booking URL), but this is the kind of detail that gets missed if you’re copying and pasting without reading. The rest of the paragraph works well.


Prompt 14: New Service Announcement (Adding Invisalign)

The scenario: the practice just started offering Invisalign and wants to announce it via email.

The prompt:

Write an email announcing that Maple Street Dental now offers Invisalign.

Details:
- Dr. Chen completed Invisalign certification training
- The practice is offering complimentary Invisalign consultations through March
- Invisalign is covered by many dental insurance plans (orthodontic benefit)
- Treatment typically takes 6-18 months depending on the case

Length: 150-200 words.
Tone: informative, not hype-driven. Don't oversell Invisalign. Present it as a new option available at the practice.
Do not use "the smile you've always wanted" or "transform your smile." Do not use exclamation points.

The output:

Subject: Maple Street Dental Now Offers Invisalign

Hi [Patient First Name],

We’re adding a new service at Maple Street Dental: Invisalign clear aligner therapy. Dr. Chen recently completed Invisalign certification training, and we’re now accepting patients for treatment.

A few things worth knowing:

Invisalign uses a series of custom-made clear aligners to straighten teeth gradually. Unlike traditional braces, the aligners are removable. You take them out to eat, brush, and floss. Treatment typically takes 6 to 18 months depending on your case.

Many dental insurance plans cover Invisalign under the orthodontic benefit. We’ll verify your coverage before you commit to anything.

Through March, we’re offering complimentary Invisalign consultations. If you’ve been thinking about straightening your teeth but weren’t sure where to start, this is a low-commitment way to find out whether you’re a good candidate.

Call us at (503) 555-0147 or reply to this email to schedule.

Dr. Sarah Chen Maple Street Dental

Grade: Ready to Use

This reads like a practice announcement, not an Invisalign ad. The line “We’ll verify your coverage before you commit to anything” removes the biggest barrier for patients considering orthodontic treatment: the fear of getting locked into something expensive. The consultation offer is framed as “low-commitment” rather than “limited time,” which feels honest rather than pressured. The only thing to add is an actual booking link if the practice has online scheduling.


Prompt 15: End-of-Year Benefits Reminder Email

The scenario: it’s November, and the practice wants to send a dedicated email about expiring dental benefits.

The prompt:

Write an email for Maple Street Dental reminding patients that their dental insurance benefits expire at year-end.

Details:
- Most dental plans reset January 1
- Unused benefits don't roll over
- The practice can check remaining benefits for patients over the phone
- December schedule fills up fast, early scheduling recommended
- This email goes to all active patients, not just those with outstanding treatment

Length: 150-200 words.
Tone: helpful, direct, factual. This is a reminder, not a sales pitch.
Do not use "use it or lose it" in the subject line (overused). Do not use "don't miss out."

The output:

Subject: A Reminder About Your 2025 Dental Benefits

Hi [Patient First Name],

Quick reminder: most dental insurance plans reset on January 1. Any benefits you’ve paid into this year (whether it’s a covered cleaning, approved treatment, or remaining annual maximum) expire on December 31. They don’t carry over into next year.

If you’re not sure what you have left, we can check for you. Call us at (503) 555-0147 and our team will look up your remaining benefits while you’re on the phone. It takes about five minutes.

A few things to keep in mind:

  • If Dr. Chen recommended treatment at your last visit that you haven’t scheduled yet, this is a good time to get it done while your benefits are still active.
  • December fills up quickly. We still have appointments available, but the sooner you call, the more flexibility we have on timing.
  • If you’re just due for a cleaning, we can usually fit that in on shorter notice.

Call or reply to schedule. We’d love to see you before the year wraps up.

Maple Street Dental (503) 555-0147

Grade: Needs Editing

The content and structure are solid; the bullet format works for scanning, and the five-minute benefits check is a useful detail. Two issues: First, the subject line references “2025” but isn’t tied to a specific year in the prompt, so the AI assumed a year. You’ll need to update this annually. Second, the email is slightly over the requested word count at approximately 210 words, though the extra length is justified by the bullet section. The bigger concern: “benefits you’ve paid into” is a slight mischaracterization. Employer-sponsored dental benefits aren’t exactly premiums the employee “paid into” the way they might think of a savings account. Tighten that language to “benefits available under your plan” to avoid confusion. Otherwise usable.


Prompt that Produced Not Usable Output: Generic Social Media Post

During testing, we also ran a more generic version of the social media prompt to see what happens when you don’t include specific practice details.

The prompt:

Write a social media post for a dental practice encouraging people to schedule a dental appointment.

Tone: professional and friendly.
Length: under 100 words.

The output:

Your dental health matters more than you think. Regular check-ups help catch small issues before they become big (and expensive) problems.

Whether it’s been six months or six years since your last visit, there’s no judgment here. Just great care from a team that puts your comfort first.

Schedule your appointment today and take the first step toward a healthier, brighter smile.

Call us or book online. We’re here for you.

Grade: Not Usable

This could be any dental practice on the planet. There’s no practice name, no doctor name, no specific services, no location, no differentiating detail of any kind. “A team that puts your comfort first” and “a healthier, brighter smile” are the exact phrases that signal AI-generated content to anyone who’s been on social media in the last two years. This is worse than posting nothing because it actively makes your practice look generic. The lesson: specificity in the prompt drives specificity in the output. Strip out the practice details and you get marketing wallpaper.


Second Prompt that Produced Not Usable Output: Website About Section Without Details

The prompt:

Write the About section for a dental practice website.

Tone: professional and welcoming.
Length: 100-150 words.

The output:

At our practice, we believe everyone deserves access to quality dental care in a comfortable, welcoming environment. Our experienced team of dental professionals is dedicated to providing personalized treatment plans that meet your unique needs.

We offer a full range of dental services, from preventive care and routine cleanings to advanced restorative and cosmetic procedures. Using the latest techniques and technology, we ensure every patient receives the highest standard of care.

Whether you’re coming in for a simple check-up or a more complex procedure, we treat every patient like family. Your comfort and satisfaction are our top priorities.

We look forward to welcoming you to our dental family. Schedule your appointment today and experience the difference for yourself.

Grade: Not Usable

Count the empty phrases: “everyone deserves access to quality dental care,” “comfortable, welcoming environment,” “personalized treatment plans,” “unique needs,” “latest techniques and technology,” “highest standard of care,” “treat every patient like family,” “dental family,” “experience the difference.” That’s nine filler phrases in 130 words. This is what your website looks like when it was written by a template. Every competing practice within a five-mile radius has these exact sentences on their About page. This output would make a practice less distinctive, not more. The prompt failed because it provided nothing specific for the AI to work with: no doctor name, no location, no history, no specialties, no human details. The AI filled the void with the only thing it had: dental marketing cliches.


Quick Reference: All 15 Prompts

For readers who want to grab the prompts without scrolling through outputs, here are all 15 in one place.

1. Educational Flossing Post

You are writing a social media post for [Practice Name], a general dentistry practice in [City, State], run by Dr. [Doctor Name]. Dr. [Doctor Name] has been practicing for [X] years.

Topic: flossing. Why patients should do it, but written in a way that's honest about the fact that most people don't, and doesn't lecture or guilt-trip.

Tone: conversational, slightly funny, not preachy. Write like a dentist talking to a friend, not a dentist talking to a patient.
Length: under 150 words.
Platform: Instagram caption.
Include a call to action that doesn't feel forced.
Do not use the phrase "oral health journey." Do not use emojis in the body text.

2. New Patient Welcome Announcement

You are writing a social media post for [Practice Name], a general dentistry practice in [City, State], run by Dr. [Doctor Name].

Topic: the practice is accepting new patients. Write a post that gives someone a reason to choose this practice specifically, not just "we're accepting new patients."

Include these details about the practice:
- [Key differentiator 1]
- [Key differentiator 2]
- [Key differentiator 3]
- [Key differentiator 4]

Tone: warm, confident, not salesy.
Length: under 120 words.
Platform: Facebook post.
Do not use the phrase "state-of-the-art." Do not use the phrase "your smile."

3. Halloween Candy Tips

You are writing a social media post for [Practice Name], a general dentistry practice in [City, State].

Topic: Halloween candy. Dental tips for parents. But don't be the dentist who tells kids not to eat candy. Be realistic. Kids are going to eat candy. The goal is practical advice on which types are worse for teeth and why, without being a killjoy.

Tone: practical, slightly humorous, parent-to-parent.
Length: under 150 words.
Platform: Instagram or Facebook.
Do not say "moderation is key." Do not say "oral health."

4. Team Spotlight Post

You are writing a social media post for [Practice Name] introducing a dental hygienist named [Name].

Details about [Name]:
- [Tenure at practice]
- [Previous experience]
- [What patients say about them]
- [Personal interest or hobby]

Tone: warm, genuine, not overly enthusiastic or corporate.
Length: under 120 words.
Platform: Instagram caption (would accompany a photo).
Do not use phrases like "we're so lucky to have" or "passion for dentistry."

5. Before/After Cosmetic Case

You are writing a social media caption for [Practice Name] to accompany a before/after photo of a cosmetic dentistry case.

Details:
- The case: [procedure and tooth numbers]
- The patient's concern: [presenting complaint]
- Treatment time: [visits and timeline]
- The patient consented to photos being shared (no identifying information in the image)

Tone: professional, understated. Let the photos do the talking. Don't oversell.
Length: under 100 words.
Platform: Instagram caption.
Do not name or identify the patient in any way. Do not use the phrase "smile makeover" or "dream smile." Do not use before-and-after cliches like "transformation."

6. Homepage Hero Section

You are writing the hero section (headline + 2-3 sentence description) for the homepage of [Practice Name]'s website.

Practice details:
- [Type of practice and location]
- [Doctor name, credentials, years of experience]
- [Key differentiators, 3-4 bullet points]

Write a headline (under 10 words) and a supporting paragraph (under 60 words).
Tone: confident, clear, not corporate.
Do not use "Welcome to [Practice Name]." Do not use "state-of-the-art" or "cutting-edge." Do not use "your smile" as a substitute for "you."

7. Services Page: General Dentistry

You are writing the general dentistry section for the services page of [Practice Name]'s website.

Services to cover:
- [List specific services]

Write 150-200 words. Format with a brief introductory paragraph followed by a bulleted list of services with one-sentence descriptions.
Tone: clear, informative, not salesy. Write for someone comparing dentists online.
Do not use "comprehensive care" or "tailored to your needs."

8. About the Doctor Bio

Write a professional bio for the About page of [Practice Name]'s website.

Details about the doctor:
- [Name and credentials]
- [Education]
- [Years of experience]
- [Clinical interests]
- [Professional memberships]
- [Personal details, family, hobbies]

Length: 150-200 words.
Tone: third person, professional but personable. Should feel like a real person, not a CV.
Do not begin with "Dr. [Name] is passionate about dentistry." Do not use the phrase "believes every patient deserves."

9. FAQ Page: 5 Questions

Write 5 frequently asked questions and answers for [Practice Name]'s FAQ page.

The questions should cover:
1. Insurance acceptance
2. What to expect at a first visit
3. How to handle a dental emergency
4. Payment plan options
5. Cleaning frequency recommendation

Practice details:
- [Insurance networks]
- [First visit process]
- [Emergency availability]
- [Payment plan provider]
- [Cleaning recommendations]

Length: 50-80 words per answer.
Tone: direct, helpful, not condescending.

10. Google Business Profile Description

Write a Google Business Profile description for [Practice Name].

Practice details:
- [Type, location, doctor]
- [Years in practice]
- [Key services]
- [Insurance networks]
- [Hours and parking/access details]

Maximum length: 750 characters.
Tone: clear, factual, useful. Prioritize the information a potential patient would want when comparing dentists on Google Maps.
Do not start with "Welcome to." Do not use "comprehensive" or "family-friendly" or "state-of-the-art."

11. Google Business Profile Update Post

Write a Google Business Profile post for [Practice Name].

Topic: [seasonal or timely topic]

Length: under 100 words.
Tone: direct, informative, not salesy.
Include: [key details, phone number, urgency if applicable].
Do not use "don't miss out" or "act now."

12. Google Q&A: Services Response

Write a response to the Google Business Profile question: "What services do you offer?"

Practice: [Practice Name]
Services: [list all services]

Length: under 80 words.
Tone: helpful, direct.
Include the practice phone number for follow-up questions.

13. Monthly Newsletter Intro

Write the opening paragraph for [Practice Name]'s [Month] email newsletter.

Context: [seasonal context, any practice news or updates to mention]

Length: 60-80 words.
Tone: conversational, brief. The newsletter has other content below this. The intro should just set the tone.
Do not open with "Happy [Month]!" or any seasonal greeting.

14. New Service Announcement Email

Write an email announcing that [Practice Name] now offers [New Service].

Details:
- [Doctor's training or certification]
- [Any promotional offer]
- [Insurance coverage details]
- [Typical treatment timeline]

Length: 150-200 words.
Tone: informative, not hype-driven. Present it as a new option, not a sales pitch.
Do not use "[outcome] you've always wanted" or "transform your [body part]." Do not use exclamation points.

15. End-of-Year Benefits Reminder Email

Write an email for [Practice Name] reminding patients that their dental insurance benefits expire at year-end.

Details:
- [Plan reset date]
- [Whether practice can check benefits for patients]
- [Scheduling urgency]
- [Audience, all active patients or specific segment]

Length: 150-200 words.
Tone: helpful, direct, factual. This is a reminder, not a sales pitch.
Do not use "use it or lose it" in the subject line. Do not use "don't miss out."

What Worked and What Didn’t

The pattern across all 15 prompts is consistent: specificity in equals specificity out. Every prompt that included practice name, doctor name, location, years of experience, and concrete differentiators (same-day emergencies, free parking, specific insurance networks) produced output that sounded like a real practice. The two prompts we deliberately ran without those details produced generic filler that would make any practice look interchangeable with every other practice in its zip code. This isn’t a limitation of ChatGPT. It’s a limitation of the prompt. The AI can only be specific about your practice if you tell it specific things about your practice.

The “do not” instructions mattered more than expected. Banning specific phrases (“state-of-the-art,” “your smile,” “comprehensive care,” “oral health journey”) forced the AI to find different language, and that different language was consistently better. We found the same pattern when testing prompts for patient follow-up emails and review responses. Explicit constraints produce better output than open-ended instructions. Without those constraints, ChatGPT defaults to dental marketing cliches because that’s what its training data is full of. Every dental website sounds the same because every dental website used the same template language, and the AI learned from all of them. Explicitly blocking that language is the single most effective thing you can do to improve output quality.

Where ChatGPT fell short was in invented details. The newsletter intro paragraph included a URL that doesn’t exist. The benefits reminder assumed a specific year. These are small errors, but they’re the kind that get published if nobody reads the output carefully. (AI handles structured writing tasks better; we saw higher hit rates when testing prompts for hiring job postings and screening questions, where the format is more predictable.) The AI generates plausible-sounding specifics to fill gaps in the prompt. That’s what it does. The workflow that works is: prompt with real details, generate the draft, read every line before posting, and fix anything the AI assumed. That takes two minutes. Writing from scratch takes twenty. The math works.

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